Policy

Refund policy

Return Policy – Valarmathi Herbals

Eligibility for Returns

  • Return requests must be made within 24 hours of receiving your order.

  • To request a return, please reach out to our support team with your order ID and clear photos of the product.

Return Conditions

  • Products must be unused, in their original packaging, and in the same condition as when delivered.

  • Requests submitted after 24 hours of delivery will not be accepted.

Return Pickup and Refund Timeline

  • Once approved, return pickup will be scheduled within 2–4 working days.

  • Refunds will be processed within 7–10 working days from the date the return is picked up.

Refund Policy – Valarmathi Herbals

How Refunds Are Processed

  • After the returned product is picked up and passes our quality inspection, the refund will be issued to the original payment method within 7–10 working days.

  • If the refund is delayed beyond this period, please reach out to our support team for assistance.